Been a regular customer for 6+ months now and I couldn't be happier with the service – thanks Derwin!
I've been using this site for about a year now. I place an order about once a month and I've never had any problems. My order always comes within 10 days or so, well-packaged, no damage, no problems. I've only had one order out of the 11-12 to be rejected by customs, and CCO immediatedly reshipped it to me “free of charge” and I did receive it the 2nd time around. I always get a fast response to my emails when I have questions. GREAT customer service. I'd highly recommend this site.
I have been doing business with Derwin for a few years and his customer service is AMAZING!! Thank you so much. Lee
I submitted an order #04b1011476 Monday, 16 December 2013 Monday, 16 December 2013 Pending $76.61 . I would like to pay with credit card or paypal. Can you help me process this order?
Thank you,
Erika Jauregui
I have been buying Djarum Blacks from this site since 2010, after being burned by another site that 1)shipped stale cigarettes and 2) supposedly shipped cigarettes that never arrived and ignored my requests for replacement/refund. I have had nothing but positive experiences with Clove Cigarettes Online – the one time that my order was returned by Customs, it was replaced immediately with no questions asked. Derwin is outstanding – courteous, helpful, supportive and professional. When I smoke my cloves, people ask where I get them – I have made DOZENS of referrals in the last four years – and they usually come back and thank me! I am a client for life!