I have been ordering cigarettes for many years and these people are honest, do their best to get your package delivered, sometime against mounting odds. In my efforts to find a backup supplier, I have been ripped off by a number of unscrupulous websites, they take your money and do not deliver, eventually ignoring you until you go away. do not buy from Bali cigarettes or clove cigarette market, you will lose your money and there is nothing you can do about it.
I have been ordering Clove Cigs. for about 8yrs now and Derwin is the best. I never had a problem getting my cigs except one time. I ordered about 5 month's ago and they went back. Dewin told me he got them but would be resending them in a wk and I have no problem with that. He gives me no reason not to trust him. He runs a good buisness and he is so nice to his customers. I will continue to do buisness with him. I was shocked that they didn't make it through customs this time but I guess there is a first time for everything. Trust me, Derwin will not let you loose. Victor From NY
This place is the best , shipped on the 19th of nov, recieved on the 23 to nj USA express shipping ..first time ordering but certainly won't be my last thank you Derwin
Quality of the cigarettes: A+
Service: A+
Customer Service: A+
Integrity: A++
I truly cannot say enough good things about Derwin and his store.
And judging from the feedback on this page, my opinion seems to be shared by a LOT of other people, lol. Awesome—Just keep on doing what you're doing 🙂
—S
Hi Derwin,
My name is S. Simon, I have been getting my clove cigarettes from you since the US ban in 2009. My mother orders them for me because she has a Paypal account. Her name is XXX. I am so grateful to you for your excellent service! You are a man of honor, truth and kindness. You have always run your business with the utmost care for your customers satisfaction. In all these years of purchasing clove cigarettes from you only 1 order was returned to you by US customs, and you promptly reshipped the order for free! You are truly a trustworthy man who keeps his word. It is clear to me that your business is such that it must take a great deal of patience and time to set the bar higher than most. I have a great deal of respect for the people of Indonesia since I was lucky to have been friends with 2 brothers whose family owned Gudang Garam company 29 years ago while they were here in the US, one of them owned a video store in Minneapolis, MN and the other younger brother named Ming went to college. They used to give me cartons of their clove cigarettes for free. I moved away and lost contact with them when they moved back to Indonesia. They were so respectful and kind to me, sharing much of their culture and spirituality with me. I wish I knew their full names and address as I would love to contact them! They told me all about the history of clove kreteks that were actually an old traditional treatment for asthma, which I suffer from and have smoked them exclusively for the last 29 years. I haven’t had an asthma attack ever since! I shall remain a loyal customer for the rest of my life, thanks to you. I tell everyone I meet who asks where I get my cloves to only purchase them from you. The clove cigarettes always come fresh and fast! Again, I am ever so grateful for everything you do to ensure I always get the best product at a very reasonable price. Thank you and blessings to you and all the people who work with you.
Sincerely,
S.Simon