Rachel E.

I just want to say “WOW!” I've completed my second order with Derwin and I am truly impressed by his professionalism and excellent customer service. Prior to finding this website I had been ordering from another clove website which had gone from bad to worse. Slow shipping times, mediocre customer service, and, the worst part, having several orders returned to sender because they couldn't clear customs – and that company would not reship my order until I sent them more money for additional shipping fees! Derwin's offer to resend returned packages at no additional cost was very comforting. So far, my orders from Derwin have arrived quickly and smoothly.
The only thing I would like to see available are the larger packs of Djarum Brown (16 cigs per pack instead of 12 per pack.) I used to smoke Djarum Specials in the US, and to me, Djarum Brown taste almost identical. Keep up the great service! I'll definitely be your customer for life.

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