I took a chance on both the vendor and a replacement for my much loved but recently discontinued Black Menthols and I got lucky with both! The LA Ice cigs were good, not quite as good as the Blacks but from the price and description I hadn't expected them to be. But the vendor?!? He was awesome. I was nervous ordering from somewhere new and He completely set my mind at ease, both with his prompt response to emails/questions as well as his dedication to making sure I received my order and that I was 100% happy with it- I very much was! He made a loyal customer out of me and after skimming through a few other reviews it's obvious I am not alone. Thank you!!